Privacy policy

Privacy Policy

Effective Date: 20 July 2026

Horizonal Media ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website or purchase our digital products.

Horizonal Media is based in Ireland and processes personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Irish data protection laws.

Our store is hosted by Shopify, which provides the ecommerce platform that enables us to sell our products. As part of providing this service, Shopify may process certain personal information on our behalf. You can learn more by reviewing Shopify's Privacy Policy.

1. Information We Collect

Depending on how you interact with our website, we may collect:

  • Your name.
  • Email address.
  • Billing address.
  • Order history.
  • Payment information processed securely through our payment providers.
  • Technical information such as your IP address, browser type and device information.
  • Website usage data collected through cookies and analytics.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Provide customer support.
  • Send order confirmations and download information.
  • Improve our website and customer experience.
  • Prevent fraud and maintain website security.
  • Comply with legal and regulatory obligations.

Where you have given your consent, we may also send occasional newsletters or promotional emails. You can unsubscribe at any time using the link included in our emails.

3. Payments

Payments are processed securely through Shopify and authorised payment providers. Horizonal Media does not store your full payment card details.

4. Digital Product Delivery

When you purchase one of our digital products, we use your email address to send order confirmations, download instructions and other important service-related communications.

5. Cookies

Our website uses cookies and similar technologies to improve functionality, remember your preferences, analyse website traffic and provide a better browsing experience.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.

6. Sharing Your Information

We only share personal information where necessary to operate our business, including with:

  • Shopify, our ecommerce platform.
  • Payment processors.
  • Email service providers.
  • Analytics providers.
  • Legal or regulatory authorities where required by law.

We never sell your personal information to third parties.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes and enforce our agreements.

8. Your Rights

If you are located in the European Economic Area or the United Kingdom, you have rights under applicable data protection laws, including the right to:

  • Access your personal data.
  • Correct inaccurate information.
  • Request deletion of your personal data where applicable.
  • Restrict or object to certain processing.
  • Request a copy of your personal data.
  • Withdraw your consent where processing is based on consent.
  • Lodge a complaint with your local data protection authority.

9. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure. While no online system can guarantee absolute security, we continually work to safeguard the information entrusted to us.

10. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology or legal obligations. The latest version will always be published on this page together with its effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

Horizonal Media
Email: hello@horizonalmedia.com